JudyCraske
   Bringing Clarity to Complexity
     
                   
       
 

Leadership & Management


With crystal-clear thinking and an outcome-focused approach, Judy has a high energy and innovative mindset. She brings clarity and leadership to complex and challenging assignments for client companies and organisations.

Often using change to identify improvement that can be made, Judy is happy to challenge the status quo and instigate change. In a team environment, Judy contributes to assignments by:

 

  • challenging the status quo, often  encouraging other team members to achieve more than they thought they could
  • leading other team members to a greater understanding of the concepts and principles involved
  • involving people who are competent in relevant skills
  • contributing creative ideas on how the task can be better achieved or quality improved
  • finding ways to overcome apparently insurmountable difficulties
  • generating team spirit though her own energy and enthusiasm

 

 

Case Studies

 

Real World Team Building

Winner of the “Star Team Award” for the specialist business division of Sodexho UK as a result of directing the seamless mobilization and integration of numerous new services into a facilities management contract valued at US$ 4 million per annum.

 

Delivering Service Excellence (Leadership & Frontline Delivery)

Judy played a central role in selecting, developing and managing a ground-breaking programme to embed enhanced leadership values into the management structure and to encourage service excellence, openness, honesty and integrity, while simultaneously motivating front-line teams to deliver truly exceptional service.

This programme continues to be ongoing & hugely successful, consecutively winning the National Customer Services Awards in Customer Management Magazine.